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Jobs at Springfield Housing Authority

District Clerk - Public Housing

Location: Springfield, MA

Department: District B

Type: Full Time

Min. Experience: Experienced

For over 60 years, the Springfield Housing Authority has provided safe, affordable, quality housing that is vital to the health of our community. The Springfield Housing Authority offers residents far more than homes in which to live, such as opportunities to attain self sufficiency. Resources are available to residents so that they may learn new skills, restart their education, find jobs and even get started on the path to homeownership. Today, many talented, vibrant people are hard at work to address the growing needs of our residents and make the Springfield Housing Authority a high performing agency that does a superior job.

The District Clerk responsibilities include:

1. Compute rent changes. Administer and schedule the re-certification process. Receive and address complaints and assist tenants with completion of forms. Interview tenants annually to determine family composition and income. Contact various public agencies, employers and banking institutions to determine continued eligibility.

2. Prepare occupancy packets. Schedule appointments. Answer phones and file documentation.

3. Document and distribute parking stickers.

4. Post checks and prepare bank deposits.

5. Post legal charges. Prepare landlord verifications.

6. Calculate back rents.  Assist in the collection of rents.

7. Administer court documents including summary process and file in the court.

8 .Prepare vacate notices.

9. Prepare reports. Maintain court and in-house agreements. Prepare 14 day notices.

10. Receive visitors and track volume daily to the office. Prepare monthly batch reports. Prepare a monthly resident listing. Facilitate Monthly meetings at developments as requested. Conduct unit inspections.

 Skills and knowledge typically acquired through the completion of an associate degree in business or related field.  Working knowledge of Micro Soft Office Suite.  Ability to navigate through information systems software.  Excellent customer service skills.  Ability to communicate with a diverse population.  Previous experience in an office setting.  Bi-lingual preferred.

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