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Jobs at Springfield Housing Authority

Program Specialist

Location: Springfield, MA

Department: Rental Assistance Office

Type: Full Time

Min. Experience: Experienced

For over 60 years, the Springfield Housing Authority has provided safe, affordable, quality housing that is vital to the health of our community.  The Springfield Housing Authority offers residents far more than homes in which to live, such as opportunities to attain self sufficiency. Resources are available to residents so that they may learn new skills, restart their education, find jobs and even get started on the path to homeownership. Today, many talented, vibrant people are hard at work to address the growing needs of our residents and make the Springfield Housing Authority a high performing agency that does a superior job.

The Program Specialist will:

  1.  Review tenant applications.  Organize and conduct educational briefings. Review applications for continued program participation. Maintain records on prospective tenants in accordance to fair housing principles.
  2.  Prepare and issue vouchers to clients. Evaluate progress of clients. Maintain active communication with landlords and representatives of dwelling owners compiling lists of available housing units.
  3. Assist prospective tenants in search of rental housing. Arrange for on-site inspections of units, prepare necessary report and follow up on any repairs prior to occupancy. Receive tenant or landlord complaints and arrange for a hearing if problems can not be resolved.
  4. Compute rent.  Provide oral/written reports as required. Terminate tenants no longer eligible to participate in the program.

High school diploma or equivalent.  Knowledge of federal regulation preferred.  At least one year  experience in general office and clerical work, including computer work.  Duties require attention to details, data and documentation, effective interpersonal skills, use of various office equipment and software. Effective written and verbal communication skills required. Bi-lingual strongly preferred.

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